Last reviewed: August 2, 2026
Our commitment
Pur Bowls wants people with disabilities to have meaningful access to our website, menus, location information, forms, and online services. Accessibility is ongoing work, not a one-time certification or a claim that every possible barrier has been removed.
We use the Web Content Accessibility Guidelines 2.2 (opens in a new tab), Level AA, as our current technical target. We review new features and updates with accessibility in mind and continue correcting issues when we find them.
Measures we take
- Use semantic headings, landmarks, lists, buttons, and links so page structure is understandable.
- Provide a skip link, logical keyboard navigation, and visible focus indicators.
- Maintain readable text sizes, sufficient color contrast, responsive reflow, and support for text resizing.
- Use text alternatives for meaningful images and empty alternative text for decorative images.
- Associate form controls with accessible labels and provide understandable error messages.
- Respect reduced-motion preferences and avoid relying on color alone to communicate meaning.
- Test important pages with automated checks, keyboard review, and manual inspection.
Third-party services
Some functions, including online ordering, maps, security verification, social platforms, and other linked services, may be operated by third parties. We do not control every part of those services, but we want to know when a third-party experience prevents someone from accessing Pur Bowls information or completing a task.
If an online ordering service creates a barrier, contact the location where you want to order. The store can discuss another available way to receive current menu or ordering assistance.
Report a barrier or request assistance
Please contact us if you encounter an accessibility problem or need information in another format. When possible, include the page address, what you were trying to do, what went wrong, and the browser or assistive technology you were using. This information helps us investigate the problem.
Use our contact page or email social@purbowls.com. For help with a current store order, contact the preparing location directly.
Ongoing improvement
Technology, content, and accessibility standards continue to change. We review feedback, update our website, and work to prevent the same barrier from appearing elsewhere. We appreciate the people who take the time to tell us when something can be better.